Oracle Application's Blog

by Javier Huerta

Oracle eBS-AR: Check Account Details

The Account Details form allows a user with access to Receivables to Inquiry detailed or summary information about the Invoices, Receipts, Credit memos, Debit memos, and Commitments of a selected customer.

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Find Account Details form is displayed

The account details can be queried by any of the search criteria displayed in the screen below (similar to Oracle 11i).

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  • Select the Operating unit (if you are using a responsibility with access to multiple Operating Units)
  • Enter the Bill to Customer Name
  • Enter any other search criteria like
    1. Transaction Class (to find transactions with specific class)
    2. Transaction Source (to find transactions from a specific Source)
    3. Transaction Number (to find a specific transaction)
    4. Amounts (to find transactions with specific amount

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The account details form will display the details based on the selection criteria previously defined.

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This form is similar to R11i, however it removes the possibility of inquiry customer’s Dunning history, call and dispute history, since that functionality has moved to the collection workbench form.

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